Dear Users,
Instinct was experiencing some server issues relating to the gold cart files API activation yesterday afternoon. This problem was preventing users from activating their gold cart files. The problem has been resolved as of this morning (NZT)
Instinct Crew are truly sorry about this. If you were experiencing problems with your API Key please try again. They should now work without any complications.
Again sorry for any inconvenience.
The Instinct Team.
I had the api key working on my localhost testsite. Since i reset it on my localhost, i can’t activate it on my Website. It says “Api key invalid” on both sites… How can i activate the goldcart key on my website?
I can activate the api key on my localhost testsite. I deactivated it for 2 hours, but it still doesn’t activate on the actual website.
My API key still doesn’t work.
my api keys are not working since the e-commerce update was installed yesterday.
It’s the same issue between live and development site here: http://staging.getshopped.org/forums/topic.php?id=8298, but no solution given!
I contacted Jeff on dev@instinct.co.nz with all details to my site (wp-admin and ftp access) but he activated the API Key actually in their database. So there was nothing I could do about it. Now it works – great support!
I am missing some of the modules that I purchased and need to re-download them, as well as get the API.
The site is running, but I don’t have everything installed. How do I re get the software and keys.
I purchased Gold Cart tonight and have yet to receive the download link. I have checked spam filter and have tried to find it via the API tool. It says I am not found, but I have the receipt proving I purchased it.
I can’t find the appropriate place to request help, so I am hoping that it gets read here.
Hi kimberly.holladay, please check your Purchase Receipt for your download link. If that fails please look up your Session ID to download Gold Cart on this page.
http://staging.getshopped.org/extend/premium-upgrades-files/
I had the goldcart crash and lost all details for it except the invoice for the cart gold how do I retrive or recieve a new key
Hi maddogmorgan, your API Key and Name for Gold Cart are included in your Purchase Receipt.
I have just get my API and it doesn’t work!!!!
Hi Juanma, please follow the installation details for Gold Cart documented here, your API Key and Name are valid and working.
http://staging.getshopped.org/resources/docs/installation/gold-files/
Umm… same problem “Sorry, the API key was incorrect.” when attempting to activate the Gold Cart. I suspect I misunderstood the Upgrade panel during the initial process and may have clicked on “Reset API” when I didn’t need to at that point. Now I’ve got everything in place and the Upgrade panel wants me to enter the API and username to Activate the Gold Cart.. and it’s rejecting my API KEY.
I can’t find anywhere in this forum how I request a new one. I don’t even have Askimet activated.
Hi cpein, don’t worry, that won’t break it. Follow the installation and enabling instructions for Gold Cart here.
http://staging.getshopped.org/resources/docs/installation/gold-files/
Yup…same thing…
Following these steps with these results prior to submitting this post:
1. I was able to activate the API on the new site, but when I deleted the API on the old site, like a bad dream it keeps coming back. If you’re giving instructions to DEACTIVATE — there’s no “deactivate” option.
2. Akismet works.
3. Firewall? My host wants to know what port you’re using. Any clue?
4. Files are correctly placed, labeled.
5. Yes.
HELP!
Thanks,
John
Hi creatorsite,
Please follow the installation details on this page.
http://staging.getshopped.org/resources/docs/installation/gold-files/
there is no installations details here… I want my API key to work!!!! THIS IS URGENT!!!
PLEASE!!
URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT! URGENT!
hello..
i have a question regarding the gold cart plugins.
can i test the gold cart in localhost?
thank you
Hi indra, you sure can. Be sure to click Reset API Key once you are finished with your localhost instance as you can then activate your live website 🙂
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